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Support

Transcript Workbench Pro Support

Help for Transcript Workbench Pro, a macOS app for local transcription, readable transcript outputs, editorial selects, reports, and Final Cut Pro or Premiere exports.

Contact Support

For support, email [email protected] with the subject line Transcript Workbench Pro Support.

Please include your app version, macOS version, Mac model, a short description of the problem, and what you were trying to do when it happened.

Helpful Details To Include

  • The version of Transcript Workbench Pro you are using.
  • The type of media you were processing, such as audio, video, or a folder batch.
  • The selected Whisper model and transcript output formats.
  • Whether you were using transcription-only mode or Pro editorial tools.
  • Any error message shown by the app.

Privacy

Transcript Workbench Pro is designed around local transcription. Normal transcription runs on your Mac. Optional Pro editorial features may use third-party AI services only when you enable those features and provide the required API key.

Read the Transcript Workbench Pro Privacy Policy.